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Nathan Claire Group
Services

Performance engineering, delivered as a practice.

Nine service areas that form one closed loop. From the moment data is captured to the moment an insight reaches the board, every step is covered.

Nine service areas

One closed loop

1
See

Observability

Integrates across platforms, from infrastructure and transactions to customer experience, creating a single source of truth across every layer of your estate.

2
Govern

ITIL Compliance

Embed ITIL-aligned process at the core of operations. Incident management, problem resolution and change governance that satisfies regulators and auditors.

3
Act

Automation Layer

Turn detection into intelligent playbooks, workflows and remediation triggers. Reduce the manual effort between finding an issue and resolving it.

4
Understand

Operational Intelligence

Move from reactive monitoring to proactive engineering. AI-assisted analysis that ranks root causes by business impact, not technical severity.

5
Decide

Business Analytics

Transform complex datasets into executive-ready insight on a single pane of glass. Revenue impact, experience scores and performance against agreed SLAs.

6
Share

Engagement

Tailor visibility for technology teams, business leaders, vendors, partners and customers. The right information to the right audience without manual reporting.

7
Scale

Big Data Management

Collect, store and manage performance data at enterprise scale. Tiered retention, query performance and data pipeline management built in.

8
Enable

AIOps Enablement

Bring machine learning into operations for anomaly detection, prediction and automated response. Built on the Edge datalake, not a separate model.

9
Assess

Technology Environment Audit

A structured assessment of your environment against performance, reliability and efficiency benchmarks. The starting point for every new engagement.

Getting started

Getting started is simple

Every engagement begins with a conversation. We learn your environment before we propose anything. The first two steps cost nothing.

Start a conversation
01

We schedule a call

A 30-minute discovery call to understand your environment, your stack and the outcomes you need. No sales pressure, just a conversation.

02

Discovery and consulting

We run a structured discovery session against your environment. We look for what is there, what is missing and what is costing you.

03

We prepare a proposal

A scoped proposal based on what we actually found. Fixed scope, clear outcomes, no surprises. No charge for the first two steps.