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Nathan Claire Group
Edge platformOpenTelemetry Integration
OTEL · Edge platform module

OpenTelemetry integration for vendor-neutral observability

Accept OTLP over HTTP or gRPC, normalised and cross-linked with the rest of the Edge data lake. Use your existing instrumentation investment and let Edge enrich, correlate and act on it.

OTEL
OpenTelemetry Integration
Edge platform · Module
One of twelve modules writing to the Edge Datalake. All signals correlated across modules automatically.
OTLP tracesOTLP metricsOTLP logsSpan attributesService name resolution+1 more
Live dashboard preview

See exactly what your team will see

Live data simulation
EdgeProductionOpenTelemetry
Last 1h
LIVE
Signals / sec
98,700
↑ 12% vs 1h avg
Collectors
6 active
all healthy
Accepted
99.99%
0.01% schema drop
Active sources
48
services + infra
Pipeline latency
12ms
p99 end-to-end
Telemetry pipelineend-to-end flow
Sources48 activeOTelCollectors6 nodesSignalRoutingM · L · TEdgePlatform12 modulesMetricsLogsTraces
Signal sourcesby volume · last 1h
Web (RUM)22,100/s
Mobile Apps18,400/s
Checkout API12,800/s
Payments API9,200/s
Auth Service7,600/s
Kubernetes14,400/s
AWS Cloud11,200/s
Other services3,000/s
Collector healthy
98,700 signals/sec flowing through OTel collectors — 99.99% acceptance rate.
98.7K sig/sec
Telemetry flowing
Metrics · Logs · Traces all active. One standard across your full environment.
Unified observability
12 Edge modules receive data from the same OTel pipeline — no silos.
Ingestion health
99.99% accepted · 0.01% dropped (schema mismatch) · 0 pipeline stalls.
Connected toEdge Datalake — storage APM — distributed traces Logs — event streams
Capabilities

What it puts in front of your teams

Every capability is available from day one. No additional instrumentation required beyond the initial agent deployment.

See a live demonstration
01

Accept OTel traces and metrics

Native OTLP ingestion over HTTP and gRPC. No translation layer or data loss.

02

Schema normalisation

Normalise OTel data to the Edge schema, linking it to logs, infrastructure metrics and transaction data.

03

Cross link with logs

Connect OTel traces to the logs and infrastructure events that happened at the same time.

04

Multi vendor agent support

Accepts data from any OTLP-compatible agent, including Jaeger, Zipkin and cloud-native collectors.

05

Tail-based sampling

Intelligently sample traces based on outcome and latency rather than discarding blindly at ingestion.

06

Enrichment from Edge context

Augment incoming OTLP data with infrastructure tags, deployment metadata and user context automatically.

How it works

From signal to action in seconds

01

Deploy once

A lightweight Edge agent deploys to your environment. Auto-discovery maps services, hosts and applications without manual configuration.

02

Collect everything

A microservices team already uses OTel instrumentation. Rather than ripping and replacing, they point their collector at Edge. Their traces appear in the Edge data lake immediately, enriched with infrastructure context and linked to RUM data.

03

Act with confidence

Anomaly detection, root cause analysis and AI-assisted recommendations give your teams the context to act fast and correctly.

What it measures

Signals captured by OTEL

OTLP tracesOTLP metricsOTLP logsSpan attributesService name resolutionSampling rate
In practice
Real scenario

A microservices team already uses OTel instrumentation. Rather than ripping and replacing, they point their collector at Edge. Their traces appear in the Edge data lake immediately, enriched with infrastructure context and linked to RUM data.

Business outcomes

What changes for the business

01

No wasted instrumentation

Existing OTel instrumentation continues working. Edge enriches it rather than replacing it.

02

Vendor neutrality

Use any OTel-compatible agent and switch between them without losing historical data.

03

Faster debugging

OTel traces cross-linked with logs and infrastructure metrics accelerate root cause identification.

Platform ecosystem

Better together with the Edge platform

OTEL writes its data to the Edge Datalake, making it queryable and correlatable alongside every other module in real time.

EDGE Platform · Service Topology
COLLECTIONAPPLICATIONINFRASTRUCTUREINTELLIGENCEReal UserBrowser · MobileSyntheticGlobal probesTransactionsE2E tracingApp PerformanceCode-level APMLog MonitoringStructured · tailNetwork Mon.Flow · topologyInfrastructureHosts · VMs · K8sDatabaseQuery insightsSchedulerJob trackingAI AgentAIOps · OverwatchOpenTelemetryOTLP · gRPCEDGE DatalakeUNIFIED · REAL-TIME · QUERYABLE11MODULES100+SOURCES99.99% uptime SLA11 nodes · 11 connections · 1 unified datalakeNCG Africa Ltd
11Modules
< 2%Agent CPU
1Unified Datalake
100+Connectors
Questions

OpenTelemetry Integration questions, answered

What does Edge OpenTelemetry Integration monitor?

Edge OpenTelemetry Integration captures signals including otlp traces, otlp metrics, otlp logs, span attributes, service name resolution, sampling rate, and provides accept otel traces and metrics, schema normalisation, cross link with logs and more.

How is Edge OpenTelemetry Integration deployed?

Edge connects through lightweight agents or agentless connectors — typically 2–4 hours for a standard environment — and can be deployed on-premises, in your private cloud or in a regional cloud, so monitoring data stays within your jurisdiction.

Does it work with the monitoring tools we already use?

Yes. Edge is designed for a no-rip-and-replace approach and connects alongside your existing stack, with 100+ integrations across cloud, containers, databases, APM agents, telemetry standards and alerting channels.

How does OTEL connect to the rest of Edge?

OTEL writes its data to the Edge Datalake, so it can be queried and correlated in real time with application traces, logs, infrastructure metrics and real user data from the other Edge modules.

How is it priced?

Pricing is tailored to the scale of your environment, the modules you choose and your deployment model. Start with a short, no-obligation discovery session and NCG will prepare a scoped proposal.

More answers in the FAQ library, or book a demo to see OTEL on your own environment.

OTEL · Edge platform

Ready to see OpenTelemetry Integration live?

We deploy a proof of value in your environment. You keep it if it delivers. No long commitments, no surprises.