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Nathan Claire Group
Edge platformSynthetic Monitoring
SYN · Edge platform module

Synthetic testing of critical user journeys

Real browser journeys and endpoint checks running around the clock, from multiple locations globally. Detect failures before customers do, and prove availability to regulators and SLA holders.

SYN
Synthetic Monitoring
Edge platform · Module
One of twelve modules writing to the Edge Datalake. All signals correlated across modules automatically.
Availability percentageJourney completion timeStep-level latencyError categorisationGeographic variation+1 more
Live dashboard preview

See exactly what your team will see

Live data simulation
EdgeProductionSynthetic Monitoring
Last 1h
LIVE
Monitors up
41 / 44
3 failing
Avg response
1.84s
↑ from 1.1s baseline
Failing checks
3
checkout · Nairobi
Availability (24h)
98.1%
▼ below 99.5% SLA
Check frequency
1 min
across 7 locations
Journey — Checkout flowNairobi · 13:42
Login0.42s
Search0.68s
Add to Cart0.54s
Checkout3.40s
Confirmblocked
Step 4 failed — Checkout API returned 503 after 3.4s
Threshold: 3.0s · Actual: 3.4s · First failure: 13:24 EAT · Ongoing: 18 min
Response by locationlast 5 checks avg
London
GB
1.20s
Lagos
NG
1.82s
Johannesburg
ZA
2.14s
Nairobi
KE
3.40s
Accra
GH
1.65s
Cairo
EG
1.48s
Dubai
AE
1.91s
Checkout failed — Nairobi
Step 4 exceeded 3-second threshold. Test has been failing for 18 minutes.
Step 4: 3.4s
Screenshot available
View exactly what the browser rendered when the test failed at checkout.
Global comparison
London 1.2s · Lagos 1.8s · Nairobi 3.4s — Nairobi 2.8× slower than London.
SLA breach alert
Checkout availability SLA (99.5%) at risk — currently 98.1% for 24h window.
Connected toRUM — user sessions APM — Checkout API trace Transactions — KES impact
Capabilities

What it puts in front of your teams

Every capability is available from day one. No additional instrumentation required beyond the initial agent deployment.

See a live demonstration
01

Real browser simulation

Full Chromium-based browser execution of scripted user journeys, capturing exactly what a user sees.

02

Continuous endpoint checks

API and endpoint availability monitoring on intervals from 60 seconds to 15 minutes.

03

Journey level assurance

Multi-step transaction flows covering login, search, checkout and confirmation, measured end-to-end.

04

Instant availability insight

Uptime dashboards and SLA reports generated automatically from continuous check history.

05

Screenshot evidence

Automatic screenshots on failure, capturing exactly what the browser saw at the point of breakdown.

06

Failure detection

Instant alerting when a check fails, with historical context showing whether this is a new or recurring issue.

How it works

From signal to action in seconds

01

Deploy once

A lightweight Edge agent deploys to your environment. Auto-discovery maps services, hosts and applications without manual configuration.

02

Collect everything

A bank internet banking portal starts returning blank pages after a deployment. Synthetic monitoring detects the broken login journey within 90 seconds and alerts the team before any customers call.

03

Act with confidence

Anomaly detection, root cause analysis and AI-assisted recommendations give your teams the context to act fast and correctly.

What it measures

Signals captured by SYN

Availability percentageJourney completion timeStep-level latencyError categorisationGeographic variationSSL expiry
In practice
Real scenario

A bank internet banking portal starts returning blank pages after a deployment. Synthetic monitoring detects the broken login journey within 90 seconds and alerts the team before any customers call.

Business outcomes

What changes for the business

01

Proactive detection

Find failures before customers do. Average detection time under 90 seconds from incident to alert.

02

Smoother releases

Run synthetic checks against staging before production promotion, catching regressions before they ship.

03

Stronger SLA proof

Third-party verified uptime history for regulatory reporting and SLA dispute resolution.

Platform ecosystem

Better together with the Edge platform

SYN writes its data to the Edge Datalake, making it queryable and correlatable alongside every other module in real time.

EDGE Platform · Service Topology
COLLECTIONAPPLICATIONINFRASTRUCTUREINTELLIGENCEReal UserBrowser · MobileSyntheticGlobal probesTransactionsE2E tracingApp PerformanceCode-level APMLog MonitoringStructured · tailNetwork Mon.Flow · topologyInfrastructureHosts · VMs · K8sDatabaseQuery insightsSchedulerJob trackingAI AgentAIOps · OverwatchOpenTelemetryOTLP · gRPCEDGE DatalakeUNIFIED · REAL-TIME · QUERYABLE11MODULES100+SOURCES99.99% uptime SLA11 nodes · 11 connections · 1 unified datalakeNCG Africa Ltd
11Modules
< 2%Agent CPU
1Unified Datalake
100+Connectors
Questions

Synthetic Monitoring questions, answered

What does Edge Synthetic Monitoring monitor?

Edge Synthetic Monitoring captures signals including availability percentage, journey completion time, step-level latency, error categorisation, geographic variation, ssl expiry, and provides real browser simulation, continuous endpoint checks, journey level assurance and more.

How is Edge Synthetic Monitoring deployed?

Edge connects through lightweight agents or agentless connectors — typically 2–4 hours for a standard environment — and can be deployed on-premises, in your private cloud or in a regional cloud, so monitoring data stays within your jurisdiction.

Does it work with the monitoring tools we already use?

Yes. Edge is designed for a no-rip-and-replace approach and connects alongside your existing stack, with 100+ integrations across cloud, containers, databases, APM agents, telemetry standards and alerting channels.

How does SYN connect to the rest of Edge?

SYN writes its data to the Edge Datalake, so it can be queried and correlated in real time with application traces, logs, infrastructure metrics and real user data from the other Edge modules.

How is it priced?

Pricing is tailored to the scale of your environment, the modules you choose and your deployment model. Start with a short, no-obligation discovery session and NCG will prepare a scoped proposal.

More answers in the FAQ library, or book a demo to see SYN on your own environment.

SYN · Edge platform

Ready to see Synthetic Monitoring live?

We deploy a proof of value in your environment. You keep it if it delivers. No long commitments, no surprises.